Earlier yous begin any of the steps beneath be sure to check out our Community Issues Trello board for known issues. This board is updated past our Fortnite Community squad with the meridian known bug in Battle Royale, Creative, Save the World, and Mobile. If you lot see the issue you're experiencing here you'll demand to wait for us to release a patch to set up it. If Yous don't see your upshot on the Trello board use these common fixes to attempt to resolve your consequence.

PC or Mac troubleshooting
Network connection troubleshooting
Panel or Mobile troubleshooting

PC or Mac Troubleshooting

Verify your system meets the requirements to run Fortnite

To bask the best experience in Fortnite your figurer should meet the minimum requirements to run information technology. This article contains the requirements for Fortnite and how to verify if you encounter them.

Verify your game files

Verifying your game files checks that none of your game files are missing or corrupt. If they are missing or corrupt, they'll be re-downloaded through the Epic Games Launcher.

Open the Epic Games Launcher.
Go to your Library.
Click the three dots next to Fortnite.
Click Verify.

Run the Epic Games Launcher equally an Administrator

Running the Epic Games Launcher every bit an Ambassador may help since it bypasses the User Access Control which prevents certain actions from taking place on your computer.

Right-click your Ballsy Games Launcher shortcut.
Click Run as administrator.
Launch Fortnite.

Update your video card drivers

Video driver updates are released regularly by manufacturers to prepare bugs and improve performance. Nosotros highly recommend that you lot install the latest driver for your video card to take the best player experience in Fortnite. You tin observe the latest drivers past going to your video card manufacturer's website using these links:

Nvidia
AMD
Intel

Disable groundwork applications

Sometimes background applications cause issues or reduce performance when you try to play Fortnite. Follow the steps in this article to make sure any background applications are disabled.

Repair Visual C++ Redistributables

The Visual C++ Redistributables are required to be able to run Fortnite. Make sure these are installed and/or repaired.

Download all the Visual C++ Redistributables here.
Make sure to download both the x64 and x86 versions.
In one case the download completes, run the executable files and choose Repair.
Notation: If at that place is no Repair option, proceed with the normal installation using the on-screen instructions.
One time the repair completes, restart your reckoner.
Relaunch Fortnite.

Arrange compatibility style

Adjusting the compatibility mode for Fortnite may resolve your issue.

Navigate to your Fortnite binaries directory (Default: C:\Plan Files\Ballsy Games\Fortnite\FortniteGame\Binaries\Win64\)
Locate FortniteClient-Win64-Shipping.exe.
Right-click it, and then click Properties.
Click Compatibility.
Check the box next to Run this program in compatibility mode for.
Make sure Windows 8 is selected.
Bank check the box adjacent to Disable fullscreen optimizations.
Click Apply.
Click OK.
Relaunch Fortnite.

Utilise DirectX 11

If you are using DirectX 12 and having issues playing Fortnite you can switch to DirectX 11.

Open the Epic Games Launcher.
Click Settings.
Curlicue downward and expand Fortnite.
Check the box for Additional Command Line Arguments.
Enter d3d11,and then relaunch Fortnite.

Network connectedness troubleshooting

Epic Games Server Condition

Check the Ballsy Games Server Status folio to make sure all systems are operational. If the issue y'all're experiencing is related to an outage or system-broad issue, yous won't exist able to connect to Fortnite until the outage or issue is resolved.

Set matchmaking region to Auto

Setting your matchmaking region fix to Motorcarwill connect y'all to the servers that provide you the lowest latency or ping.

Launch Fortnite.
Click Battle Royale.
Click the menu button in the top right.
Click Settings.
Click the gear icon at the summit.
Set the Matchmaking Regionto Auto.

Packet loss

Packet loss occurs when one or more than packets of data sent from your computer to our servers and back again fail to reach their destination. Hither is a control line option that may set up your packet loss:

Open up your Epic Games Launcher.
Click Settings.
Scroll downward and expand Fortnite.
Bank check the box next to Additional Command Line Arguments.
Blazon -limitclientticks into the empty text field to throttle network updates.

If y'all proceed to have packet loss, reach out to your internet service provider for further assistance.

Console connectedness troubleshooting

If you are playing on a console, try our standard networking troubleshooting here.

If your console continues to have connection issues, we recommend reaching out to your console manufacturer for additional help.

PlayStation Support
Xbox Support
Nintendo Back up

Unable to login mistake bulletin

If you are trying to play Fortnite and receive this mistake message, it's because your system isn't loading fast plenty.

This tends to happen when a system doesn't meet Fortnite's minimum requirements. You can meet the minimum requirements here.

Console or mobile troubleshooting

IMPORTANT: Apple has blocked your access to Fortnite on iOS devices. Fortnite on Android is currently available through the Epic Games App on the Samsung Galaxy Store or epicgames.com. Fortnite is currently unavailable on Google Play. Learn more.

Unable to enter a username on Nintendo Switch

If you lot are unable to enter a username when creating an Epic Games business relationship on Nintendo Switch, try entering the name using the panel's impact screen or by docking the console and using a controller.

Reinstall Fortnite

Consoles and mobile devices are closed systems, meaning at that place aren't many troubleshooting options to gear up issues you lot're having. The nigh common fix is to reinstall Fortnite. Here are instructions on how to remove the application for Android.

Android:

Press and agree the Fortnite icon.
Tap Uninstall.
Visit the Epic Games website to download the installer and reinstall Fortnite.

For aid with reinstalling Fortnite on your console nosotros recommend using your console manufacturer's website here:

PlayStation Back up
Xbox Support
Nintendo Support

Nonetheless having trouble?

If you're still experiencing trouble playing Fortnite we'll exist happy to help you out. Click on Contact United states of america to submit a ticket and be sure to include the following data and files and then that we can expedit the troubleshooting process:

A listing of all the troubleshooting steps yous've already taken. This is important so we don't provide you lot with steps you've already washed.
A screenshot of the error (if applicative).
Your Fortnite game logs files. See this article to locate them.
Your DxDiag file. See this commodity to generate one.

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